Privacy policy

Information on the processing of personal data by the municipality of Kevelaer

The pilgrimage town of Kevelaer takes the protection of your personal data very seriously. This data protection declaration provides you with an overview of how the pilgrimage town of Kevelaer guarantees the protection of your data, what type of data is collected for what purpose and how it is used.

In the course of the further development of the website www.kevelaer.de and the implementation of new technologies, changes to the privacy policy may also become necessary. We therefore recommend that you re-read the privacy policy from time to time.

General information on data protection

Personal data is collected when you use this website. This is necessary for technical reasons in order to offer you all the functions of this website and to guarantee the security of the offer.

Your data is processed in compliance with the applicable data protection regulations.

The personal data you enter will only be used for the purpose you have requested and will only be processed within the Kevelaer city administration or the service providers, authorities, departments and institutions commissioned with the respective service. They will be deleted as soon as storage is no longer required for the purpose for which they were collected.

Persons under the age of 16 should not transmit any personal data unless the consent of their parents or legal guardians (holders of parental responsibility) has been given (Art. 8 para. 1 GDPR). The consent must then be expressly noted in the message (Art. 8 para. 2 GDPR). The pilgrimage town of Kevelaer does not request any personal data from children and young people. Such data is also not knowingly collected.

Who is responsible for data processing and who can I contact?

Name and address of the person responsible

The controller responsible for data processing on these websites is :

Pilgrimage town of Kevelaer

The Mayor

Dr. Dominik Pichler

Peter-Plümpe-Platz 12

47623 Kevelaer

Phone: 02832/122-206

E-mail: dominik.pichler@kevelaer.de

Website: www.kevelaer.de

Website: www.stadtwerke-kevelaer.de


The website of Stadtwerke Kevelaer(www.stadtwerke-kevelaer.de) also provides information and offers from NiersEnergie GmbH . The person responsible for the presentation and services of NiersEnergie GmbH is:

NiersEnergie GmbH

Managing Director

Wolfgang Toonen

-Water tower-

Kroatenstrasse 125

47623 Kevelaer

Phone: 02832/93 13-39

Fax: 02832/9313-38

E-mail: vertrieb@niersenergie.de


The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data( e.g. names, e-mail addresses , etc.).

Name and address of the data protection officer

The data protection officer of the controller is

Nina Neunheuser

Peter-Plümpe-Platz 12

47623 Kevelaer

Phone: 02832/122-204

E-mail: datenschutzbeauftragte@kevelaer.de


The website of Stadtwerke Kevelaer(www.stadtwerke-kevelaer.de) also provides information and offers from NiersEnergie GmbH . The data protection officer for the presentation and services of NiersEnergie GmbH is

NiersEnergie GmbH

Wolfgang Toonen

Kroatenstrasse 125

47623 Kevelaer

wolfgang.toonen@stadtwerke-kevelaer.de

Legal basis

  • Insofar as the consent of the data subject is obtained for the processing of personal data, Art. 6 para. 1 lit. a GDPR serves as the legal basis.
  • When processing personal data necessary for the performance of a contract to which the data subject is a party, the legal basis is to be found in Art. 6 para. 1 lit. B GDPR.
  • If the processing of personal data is necessary to fulfill a legal obligation, Art. 6 para. 1 lit. c GDPR applies as the legal basis.
  • In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR serves as the legal basis.
  • If processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller, the legal basis is Article 6(1)(e) GDPR in conjunction with Section 3(1) DSG NRW. § Section 3 (1) DSG NRW.

Rights of the data subject

 

You have the following rights vis-à-vis the pilgrimage town of Kevelaer with regard to your personal data:

 

  • the right to information in accordance with Art. 15 GDPR,
  • the right to rectification pursuant to Art. 16 GDPR,
  • the right to erasure in accordance with Art. 17 GDPR,
  • the right to restriction of processing in accordance with Art. 18 GDPR
  • the right to data portability under Art. 29 GDPR.

 

Insofar as processing is based on your consent (Art. 6 para. 1 lit. a, Art. 9 para. 2 lit. a GDPR), you have the right to withdraw your consent at any time. This does not affect the lawfulness of the processing carried out on the basis of the consent until your revocation.

 

Please contact the pilgrimage town of Kevelaer by e-mail at pressestelle@kevelaer.de or in writing at the address given in the imprint.

 

The restrictions pursuant to Sections 10 and 12 DSG NRW apply to the right to information and the right to erasure.

 

Right of objection

 

Under the conditions of Art. 21 GDPR, you can object to the further storage and use of your data at any time by sending a message to datenschutzbeauftragte@kevelaer.de.

 

Right to lodge a complaint with the supervisory authority

 

You have the right to lodge a complaint with the State Commissioner for Data Protection and Freedom of Information of the State of North Rhine-Westphalia about the processing of your personal data (Art. 77 GDPR in conjunction with Section 29 DSG NRW).

You can reach the State Commissioner for Data Protection and Freedom of Information at

 

State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia

P.O. Box 20 04 44

40102 Düsseldorf

Phone: 0211/38424-0

E-mail: poststelle@ldi.nrw.de


Order processing

The website of the pilgrimage town of Kevelaer is hosted by Chamaeleon AG (so-called "processor" according to GDPR).

Chamaeleon AG

Robert-Bosch-Straße 12 / House IV

56410 Montabaur

Unless otherwise stated, the following data is stored by Chamaeleon AG.


Server log files

The provider of this website automatically collects and stores information that your browser automatically transmits to us in so-called server log files for a period of 7 days. These are

  • File name
  • Date and time of the request
  • Transmitted data volume
  • Browser type/ browser version
  • Operating system used
  • Referrer URL
  • Access status (transmitted, not found, etc.)

This data cannot be assigned to specific persons. This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of specific indications of unlawful use.

Cookies

Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

The cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

  • Map service Open Street Measure

    We use maps from OpenStreetMap(https://www.openstreetmap.de/) on our website to show you the location of our sites and other geographical information.
    OpenStreetMap is an open source mapping tool. Your IP address is forwarded to OpenStreetMap so that the map can be displayed to you. You can find out how OpenStreetMap stores your data on the OpenStreetMap data protection page(https://wiki.openstreetmap.org/wiki/DE:Datenschutz and https://wiki.openstreetmap.org/wiki/DE:Legal_FAQ).

    The map service is used on the basis of Art. 6 para. 1 lit. f GDPR: the data processing serves to improve the user-friendliness of our website and is therefore in our legitimate interest. You can refuse the use of cookies by clicking on the lock symbol next to the map. If you have rejected the use of cookies, you can display maps again in individual cases by clicking on the lock symbol next to the map.

  • Social Media

    Social media are an integral part of many people's everyday lives. In order to meet our demand for the most comprehensive information and transparency possible, departments of the pilgrimage town of Kevelaer are also represented on Facebook and Instagram. The YouTube channel of Kevelaer Marketing (Mein Kevelaer - Wallfahrtsstadt Kevelaer) is used to play videos.

    Data collection and processing

    You do not need to be a registered user to view the content on these platforms. We would like to point out that these platforms also collect your data if you view content as a non-registered user. The pilgrimage town of Kevelaer has no influence on the data collection and further data processing of the platform operator. In particular, it is not clear to what extent, at what location, for what purpose and for how long the data is stored by the platform operator, whether the provider complies with its deletion obligations and to whom the data is passed on.

    All social media channels of the pilgrimage town of Kevelaer can only be accessed by visitors to the website via an external link. We do not use any plugins or other interfaces on our website that the respective networks offer for embedding the offers on other websites. We would like to point out that user data (e.g. personal information, IP address) may be stored by the network operators in accordance with their data protection guidelines and used for business purposes.

    As soon as visitors access the respective social media profiles in the respective network, the terms and conditions and data processing guidelines of the respective operators apply. For more detailed information on privacy, the scope of data collection and the processing and use of data by the platform operator, please refer to the operator's privacy policy.

    Privacy policy for www.facebook.com

    Privacy policy for www.instagram.com

    Privacy policy for www.youtube.com

  • Readspeaker reading and translation function

    A web service of the company ReadSpeaker GmbH is used on our website.

    Readspeaker GmbH
    Am Sommerfeld 7
    86825 Bad Wörishofen

    We use this service to make our content as accessible as possible (see accessibility statement). In this context, your browser may transmit personal data to ReadSpeaker if it is available on a website and can be read. The content is sent to ReadSpeaker's data centers to be converted into audio files. However, ReadSpeaker does not collect or store any personal data.

    The legal basis for data processing is Art. 6 para. 1 lit. f GDPR. The legitimate interest lies in the error-free functioning of the website. The data is deleted as soon as the purpose of its collection has been fulfilled.

    How ReadSpeaker webReader works

    The content to be read out is either sent by the client web browser (POST) or fetched from our servers (GET). This depends on the chosen implementation. The data is sent via an encrypted channel with HTTPS (TLS >=1.2).

    The content is processed internally on site to convert it into speech. Once this is done, a redirect is sent back to the user, redirecting the web browser to our servers that generated the audio.

    No text content needs to be stored permanently, the data is only stored temporarily during the creation of the audio and use of the same audio by the user.

    Data collected, stored and used

    ReadSpeaker does not collect or store any personal data. ReadSpeaker only logs how many clicks the reading function generates. With the exception of general web server logs, which are temporary, user-specific data is never collected, logged or documented.

    If personal data is present on a website and can be read, it can be sent to our data centers to be converted into sound files. If there is no personal data on the website, no data is processed by webReader.

    There are two types of protocols that are used for different purposes.

    Web server protocols

    These logs are required for troubleshooting and to prevent unlawful use. Web server logs store IP addresses. Access to these logs is restricted to a limited number of people with specific roles related to maintenance. Web server log records older than 30 days are permanently deleted.

    Log information is restricted to technical personnel and is only accessible via encrypted private channels with MFA. ReadSpeaker does not sell or share log information.

    Statistics logs

    The data for statistics logs is anonymized directly. It only contains the customer ID, timestamp and which voice was used. This data is used for billing purposes.

    Statistics are saved per activation. Activation occurs when a user clicks on the "Read aloud" button to have content read aloud.

    The statistics log contains the URL from which the read aloud button was activated. If the URLs are not unique for each user, no user information is saved.

    Caching

    The data required for webReader to function optimally consists of the audio files, which are only stored temporarily in our cache on disc by default. The cache is dynamic. Depending on how often requests are received from users, a cached file remains for 20 minutes or longer. It is deleted if it has not been used for 2 hours. A cached file is deleted after 24 hours, regardless of how often it is requested. Depending on the general load situation, these values can be adjusted to compensate for this.

    When changes are made to a customer website, a new job ID (and therefore a new audio file) is generated when using the webReader. It is possible to switch off audio caching, for example if the content of the website is classified. This has an impact on prices due to the increased capacity consumed by not using the caching system and additional development is required.

    The data collected will not be passed on to third parties.

    webReader sets up two technical cookies:

    1. a technical session cookie that determines whether or not the script is loaded when the page is loaded. This cookie has the name "_rspkrLoadCore" and is a pure session cookie. The cookie is set after webReader has been activated, i.e. when an interaction with the player has taken place. This cookie is used to inform us that a user has activated webReader on a page. We then automatically load the ReadSpeaker scripts when the user navigates to another page so that the user receives the audio more quickly.

    2. a cookie for saving setting changes in the settings menu. By default, this cookie is called "ReadSpeakerSettings", but its name can be changed by configuring "general.cookieName". The cookie has a default lifetime of 360000000 ms (i.e. approx. 4 days), which can be changed with the configuration "general.cookieLifetime". This cookie is used to save the settings of individual users so that they do not have to reapply their preferred settings on every page they navigate to.

    Data purposes: webReader stores the user's settings in a cookie so that they are saved and applied when the user navigates between pages.

    Collected data: No data is collected. Information about speed, highlight colors, etc. is stored in the cookies. No IP address is stored.

    Data recipient: No data is sent from the cookie, but only stored in the browser.

    docReader sets up two technical cookies:
    1. dcrjobnames - contains an encrypted version (MD5) of the URL of the document and the page number that was last accessed. Lives for 30 days.
    2. dcrsettings - Lives for 30 days and stores information on: whether JavaScript mode was last used or not, whether the user has selected text mode or not, interface language, reading speed, highlighting method, text and background color for highlighting, font size in text mode, font in text mode

    Subcontractors:

    The DeepL API is used in the translation function of webReader. Further information on the handling of data can be found on the pages of DeepL: https://www.deepl.com/pro-data-security/

  • Web analysis Matomo

    Our website uses Matomo, which is a so-called web analysis service. Matomo uses so-called "cookies", which are text files that are stored on your computer and enable us to analyze the use of the website. For this purpose, the usage information generated by the cookie (including your shortened IP address) is transmitted to our server and stored for usage analysis purposes, which serves to optimize our website. Your IP address is immediately anonymized during this process so that you as a user remain anonymous to us. The information generated by the cookie about your use of this website is not passed on to third parties. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

    If you do not agree to the storage and analysis of this data from your visit, you can object to its storage and use at any time by clicking below. In this case, a so-called opt-out cookie will be stored in your browser, which means that Matomo will not collect any session data. Please note: If you delete your cookies, the opt-out cookie will also be deleted and you may have to reactivate it.
    (source reference: www.datenschutzbeauftragter-info.de)

You can change the settings you made when you opened the page here:

3. special data protection declarations for certain administrative procedures

Under the following links you can call up the data protection declarations of the pilgrimage town of Kevelaer for specific processes or administrative procedures:

No guarantee

This website has been compiled with the greatest possible care. Nevertheless, the pilgrimage town of Kevelaer cannot guarantee the correctness, accessibility and accuracy of the information it contains. The pilgrimage town of Kevelaer excludes any liability for damages arising directly or indirectly from the use of this website, unless they are based on intent or gross negligence on the part of the pilgrimage town of Kevelaer. The intellectual property contained in the website as well as patents, trademarks and copyrights are protected. This website does not grant a license to use the intellectual property of the pilgrimage town of Kevelaer or third parties.

Copyrights

The text, images, graphics, sound files, animation files, video files, and their arrangement on the Wallfahrtsstadt Kevelaer website are all subject to copyright and other intellectual property protection. The content of this website may not be copied, distributed, modified or made accessible to third parties for commercial purposes.

Help with accessibility

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